Leads
GAv2.4.0Every caller with business potential becomes a lead: who they are, what they want, how hot they are and the next step, moved through New, Contacted, Nurturing and Qualified.
updated 1 week ago
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Leads · today
4 of 148 · page 1
Ref · phonePersonaWorkflowTypeStatusWhen
- TKT-4821+962 79 ••• 2210Reception · AmmanCalendarcreateQualified2m ago
- TKT-4820+971 50 ••• 0034Support · EN-USRaginquiryWorking14m
- TKT-4817★+966 55 ••• 7781Order deskRestaurantcreateOpen31m
- TKT-4813+962 77 ••• 1194Reception · AmmanCalendarrescheduleNurturing1h
Filters:personaworkflowtypestatusunreadflaggeddate range
Leads with temperature, stage and next step.
§01 · Mechanics
How it works
3 steps · end-to-end
- 01Call happens
NeoArk answers, takes notes, and logs the details.
- 02You review fast
See what was resolved and what needs a human follow-up.
- 03Improve over time
Find repeated questions and update your docs or rules.
§02 · In the wild
Where teams actually use it
Salescase 01
Never lose a hot lead
NeoArk captures intent and next steps, even after hours.
Supportcase 02
Audit calls in minutes
Spot issues and coach the team using real transcripts.
Opscase 03
Track missed opportunities
See which calls were transferred and why.